Luke Donaldson

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Activity overview

Latest activity by Luke Donaldson
  • Luke Donaldson created an article,

    NBN Enterprise Ethernet Low CoS

    Critical Information Summary upstream | ABN: 39 159 555 889   upstream NBN™ Enterprise Ethernet Low CoS PLAN   Information about the service upstream’s nbn™ broadband service uses NBNCo infrastruct...

  • Luke Donaldson created an article,

    Cloud Softphone Troubleshooting

    Cloud Softphone relies on your mobile's operating system to connect to the network and handle phone calls. To ensure Cloud Softphone works correctly, it may be necessary to review the following set...

  • Luke Donaldson created an article,

    Business NBN™ 100/40 with 4G Backup PLAN

    Critical Information Summary upstream | ABN: 39 159 555 889   upstream NBN™ Business NBN™ 100/40 with 4G Backup PLAN   Information about the service upstream’s nbn™ broadband service uses NBNCo inf...

  • Luke Donaldson created an article,

    Business NBN™ 50/20 with 4G Backup PLAN

    Critical Information Summary upstream | ABN: 39 159 555 889   upstream NBN™ Business NBN™ with 4G Backup 50/20 PLAN   Information about the service upstream’s nbn™ broadband service uses NBNCo infr...

  • Luke Donaldson created an article,

    How do I estimate my data usage?

    You can use the following approximations to estimate your usage. They are based on typical file sizes. Your actual usage may vary:   Activity Approximate data size Emails sent/received 0.5MB p...

  • Luke Donaldson created an article,

    Financial Hardship Policy Summary

    Schedule B Summary of upstream tech Financial Hardship Policy Introduction Some personal/residential and small business customers who are experiencing financial hardship may be entitled to special ...

  • Luke Donaldson created an article,

    Financial Hardship Policy

    Financial Hardship Policy upstream tech   1. Introduction This is upstream tech's Financial Hardship Policy. We understand that financial hardship can make it difficult for some customers to pay th...

  • Luke Donaldson created an article,

    Mobile number pre-porting verification process

    What is Mobile Number Pre-Porting Additional Identity Verification?  Prior to initiating the port of a mobile service number, upstream must confirm that the person requesting the port is the rights...