Configuring Telstra Smart Modem for NBN

Pre Requisites 


  • Firstly, Factory reset the Modem. Do this by using a paper clip press the modem’s reset button for about 10 seconds.

  • If using FTTP/FTTC/Wireless plug an Ethernet cable into UNI-D1 on your NBN connection box into the red port on the back of the modem. If UNI-D1 does not work, try all ports.

  • If using FTTN/FTTB plug a telephone cable from the wall socket into the DSL port on the modem.



  1. On a device connected to the Telstra Smart Modem, go to a web browser and search http://mygateway or http://192.168.0.1.

    If either of these addresses don't work Click this link to locate your modems IP on your network.


  2. When you have logged into the modem web configure page, navigate to the broadband tab.


  3. Type in your credentials in the Username/Password fields.


  4. Click save on those settings. The modem should now be connected to the internet.